Limited Warranty
Updated: Oct 1, 2025
SHANGHAI XINGQI NETWORK TECHNOLOGY CO., LTD. d.b.a. ASTROLABE GAMES (“Astrolabe Games”) warrants to the original purchaser of this software product that the medium on which this computer program is recorded is free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. This product is sold “as is,” without express or implied warranty of any kind, and Astrolabe Games is not liable for any losses or damages of any kind resulting from use of this program. Astrolabe Gamesagrees for a period of ninety (90) days to either repair or replace, at its option, free of charge, any Astrolabe Games product, postage paid, with proof of date of purchase, at its Factory Service Center. This warranty is not applicable to normal wear and tear. This warranty shall not be applicable and shall be void if the defect in the software product has arisen through abuse, unreasonable use, mistreatment, or neglect.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND NO OTHER REPRESENTATIONS OR CLAIMS OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE ASTROLABE GAMES. ANY IMPLIED WARRANTIES APPLICABLE TO THIS SOFTWARE PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE NINETY (90) DAY PERIOD DESCRIBED ABOVE. IN NO EVENT WILL ASTROLABE GAMES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, USE OR MALFUNCTION OF THIS PRODUCT.
Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of incidental or consequential damages so the above limitations and/or exclusions of liability may not apply to you. This warranty gives you specific rights, and you may also have other rights which vary from state to state.
If you experience technical problems with your game, please reach out to us at contact@astrolabe-games.com for assistance, here you will have access to our customer support and will have many options.
Please note that all products must be deemed defective by an Astrolabe Games Customer Service representative and have a return case number assigned prior to returning the product.
Should a product be received by Customer Support without a prior return case number, the product will be retained until an Astrolabe Games Customer Service Representative can reach you within three days upon receipt of the product.
LIMITATION OF LIABILITY
ASTROLABE GAMES IS IN NO CASE LIABLE FOR ANY PREJUDICES, WHETHER SERIOUS OR WITHOUT CONSEQUENCE, RESULTING FROM THE POSSESSION, USE OR INCORRECT HANDLING OF THIS PRODUCT, INCLUDING ANY MATERIAL DAMAGE, LOSS OF CLIENTELE, FAILURE, OR POOR COMPUTER FUNCTIONING AND, WITHIN THE LIMITS PROVIDED FOR BY LAW, PERSONAL DAMAGE, EVEN IF ASTROLABE GAMES HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. ASTROLABE GAMES’ LIABILITY WILL NOT EXCEED THE CURRENT PRICE OF THE LICENSE FOR THE AFORE-MENTIONED PRODUCT. CERTAIN COUNTRIES/STATES DO NOT ALLOW LIMITATIONS TO THE LENGTH OF THE IMPLICIT WARRANTY OR THE EXCLUSION OR LIMITATION OF DAMAGE, WHETHER IT IS SERIOUS OR WITHOUT CONSEQUENCE. CONSEQUENTLY, THE LIMITATION/EXCLUSION OR AFORE-MENTIONED LIMITATION OF LIABILITY DOES NOT NECESSARILY APPLY IN YOUR CASE. THIS WARRANTY CONFERS LEGAL RIGHTS WHICH MAY DIFFER FROM ONE JURISDICTION TO ANOTHER.